Department:
Sales
Role Profile & Pay Grade:
Non-Exempt, IX
Location:
Van Wert, Ohio
We make life better, one relationship
and one vehicle at a time.
To be the partner of choice, dedicated to
safety and innovation, delivering an exceptional
customer experience through empowered employees.
Summary of Responsibilities
The Regional Sales Coordinator (RSC) is responsible for coordinating the sales activities and liaises between the dealer network, the external sales force, and the various internal departments. The coordinator follows all process steps of the orders, from the initial quotation to delivery of the vehicles to the customers.
Summary of Activities
| Responsibilities | Activities |
| Primary contact for all inquiries from the dealer network, sales representatives, and internal customers | Coordinate the communication flow on planning, engineering, and production. Provide customers with CPQ technical support, system guidance. |
| Assist in the preparation of sales quotes and RFPs | Complete quotes in the CPQ (including pricing) |
| Review, confirm and release orders for planning and production. | Ensure that work orders are coherent and “clean”. Release work orders to engineering. Process change requests as necessary. |
| Follow-up on production readiness | Participate in production meetings. Communicate with our customers on project completions, manage expectations. |
| Prepare sales acknowledgement and assist (finance) with the preparation of delivery documentation when required. | Coordinate with sales admin clerks; MSO, 2nd stage, sales packet, etc. |
Technical Skills/Competencies (Technical Knowledge, Education and Experience)
Personality Traits / Core Skills
Essential Functions/Physical Requirements
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