Role Profile & Pay Grade:
Van Wert, Ohio
We make life better, one relationship
and one vehicle at a time.
To be the partner of choice, dedicated to
safety and innovation, delivering an exceptional
customer experience through empowered employees.
Summary of Responsibilities
Performs all required service work for vehicles as a part of our warranty agreement and/or customer requirements in the time designated. Service work to include fabrication, welding, bodywork, paint, vehicle prep, vehicle assembly, cabinet assembly, electrical installation, troubleshooting, cleaning and inspection processes.
Summary of Activities
|Review and interpret remount orders for customer change request and possibly warranty repairs||Everyone that is working on the truck has to read the order before they start so they know what needs done to the truck|
|Coordinate functions, processes and timelines for vehicle completion|
|Perform all service related repair tasks, with some assistance on speciality skill functions||This is including all jobs from tear down, weld, paint/body and reassembly|
|Communicate with customers during pick up and delivery of service vehicles||The RSS covers most communication but there are times you will work with the customers|
|Work with the dealers and customers when the remount inspection is being done||If the customer gig’s an item during inspection, we will repair it at that time|
Technical Skills/Competencies (Technical Knowledge, Education and Experience)
Personality Traits / Core Skills
Essential Functions/Physical Requirements